FAQ

Most orders are delivered within 5–7 business days in the EU and the U.S. Please allow 2–3 extra days during busy seasons

We offer Free Shipping in European Union/UK and the United States — shipping costs are already included in our product prices.
There are no hidden fees or extra charges at checkout within these regions

Yes, we ship to most countries around the world.
However, free shipping applies only to Europe and the U.S.
For other destinations, shipping costs are calculated automatically at checkout based on the destination and the product type. Orders are delivered within 10-15 business days.

Our standard free shipping option ensures reliability and simplicity.
If you need express delivery for a specific order, please contact us — we’ll check availability and provide a tailored solution.

Absolutely! Feel free to contact us for personalized products — we can adapt designs for your dance school or create something unique for you.

To ensure the best fit, you can find detailed garment measurements right on the product page:
1) Navigate to the specific T-shirt product page.
2 ) Click on the “Size Guide” link near the “Add to Cart” button. A pop-up window will appear showing the full measurement chart (in inches and centimeters), allowing you to compare the product dimensions against your own measurements before making a purchase.

If your order arrives with an issue (misprinted, damaged, or defective product), or if the wrong item was received, we will cover the costs.
Resolution: Claims deemed to be an error on our part will be replaced or refunded at our expense.
Action Required: You must contact us within 7 days after receiving the product. Please provide a detailed description of the issue and attach clear photos.
See Terms and Conditions for more information.

No. Since our products are made to order, we do not issue refunds for “buyer’s remorse,” which includes ordering the wrong color, wrong size, or simply changing your mind.
Returns for Buyer’s Remorse: Returns, size or colour exchanges are generally not offered unless specifically stated otherwise on a case-by-case basis and will be at the customer’s expense
Your Responsibility: Please ensure all details are correct before submitting your order.
See Terms and Conditions for more information.

If the package is returned to our facility because the address provided was insufficient or the shipment was unclaimed by the customer, you will be responsible for the reshipment costs. We will confirm an updated address with you and recharge the shipping fee to send the item again

Yes. We currently have an order limit in place to ensure maximum quality and dedicated attention to every single product.
This allows us to maintain high production standards and efficient delivery times for all of our customers.

If you are interested in placing an order that exceeds the current limit or require a bulk supply for your business, we encourage you to contact us directly.
Please include the following details in your inquiry:

• The total Quantity desired.
• The specific Items you are interested in.
• Your expected Timeline (if specific)

Our team will evaluate your request and provide you with a custom quote and an estimated production time

Absolutely! We recognize and reward customers who order larger volumes.
At the moment, we implement quantity discounts through dedicated coupon codes. These codes are made available during specific seasonal promotions or can be requested directly from our team by submitting a bulk order inquiry.
In addition, we’re excited to announce that we are actively planning and developing a new, structured quantity discount policy with tiered pricing. This system will be available on our site soon to make the wholesale purchasing process even simpler and more transparent